The Conversation No Rep Wants to Have

Ever struggled to tell a client or boss you’re moving on?

You’re not alone. In this episode, Lisa and Cindy dive into the real challenges of delivering hard news without guilt, fear, or burned bridges.

They share five actionable steps for leaving a role with confidence, from preparing your message to giving space for honest responses. Transparency, humanity, and integrity take center stage as they guide women in sales to exit gracefully.

Whether it’s your first job or your tenth, these lessons will help you protect relationships, preserve your reputation, and leave a lasting legacy.

Episode Chapter Markers

00:00 Introduction

01:22 The Challenge of Delivering Bad News

02:37 The Emotional Struggle of Leaving a Job

04:42 The Importance of Transparency

05:29 Real-Life Example: Handling Job Transitions

08:37 Five Steps to Delivering Hard News

10:58 Step 1: Prepare and Don't Panic

11:46 Step 2: Lead with Transparency

13:41 Step 3: Show Humanity, Not Guilt

22:22 Conclusion: Leaving a Legacy

Must-Hear Insights and Key Moments

  • Prepare, Don’t Panic – Get your facts straight and practice your delivery so you can stay present and confident.

  • Lead with Transparency – Be honest with customers and yourself; honesty builds trust, not guilt.

  • Show Humanity, Not Guilt – Acknowledge emotions without over-apologizing or shrinking in the conversation.

  • Give Space for Response – Allow the other person to react freely; you don’t need to rescue the situation.

  • End with Direction – Offer a clear next step or plan so clients feel supported after your departure.

  • Protect Your Reputation – Avoid overpromising; ensure smooth transitions for customers and colleagues.

  • Leave a Legacy, Not Just a Job – Your exit defines the kind of professional you are and the relationships you leave behind.

  • Confidence is Key – Stand tall, be firm, and communicate your news with authority and grace.

Words of Wisdom: Standout Quotes from This Episode

  1. “Transparency with your customers is super key—you don’t need to sugarcoat, just be honest.”  – Anneliese Rhodes

  2. “You don’t need to be perfect, but you need to be present and in the moment.”  – Anneliese Rhodes

  3. “Leaving a job should be exciting, not guilt-ridden. Feel your feelings, then step forward with confidence. ” – Anneliese Rhodes

  4. “I’ve never left a company in a bad way, and I never plan to—it’s about leaving a legacy.”– Anneliese Rhodes

  5. “Your customers might miss you, but your relationships don’t have to end.” – Anneliese Rhodes

  6. “Hard news builds trust; it doesn’t break it.” - Cynthia Ficara

  7. “Women care deeply, but delivering tough news isn’t a betrayal.” - Cynthia Ficara

  8. “Don’t apologize, don’t overpromise—just communicate with clarity and integrity.” - Cynthia Ficara

  9. “ Don't think about leaving a role. Think about leaving a legacy.” – Cynthia Ficara

  10. “When you leave with honesty, gratitude, and professionalism, that door never truly  closes.” - Cynthia Ficara

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A Team Dklutr production

Blog Transcript:

Note: We use AI transcription so there may be some inaccuracies

Anneliese Rhodes: Delivering bad news is really one of the hardest things that I think we do. Lisa, Lisa, you cut out. Stop, stop, stop. Oh, we're trying this again. All right. This is our snippet. Just stop me if it gets bad. Again, delivering bad news is one of the hardest things that we do.

Whether it's with a customer, a teammate, or even our boss, we try and put it off. We try and soften it too much, and we overthink every single word.

Cynthia Ficara: The most powerful leaders know that hard news builds trust and doesn't break it. So today we are gonna give you five simple steps that you can use immediately to lead through the tough stuff with courage, clarity, and heart.

Anneliese Rhodes: Welcome everyone to another episode of Secrets in Medical Device Sales, brought to you by the Girls of Grit. Today we are bringing you guys another action packed episode. I am so excited that we are talking about this, Cindy, because I have faced this so many times and I wish somebody had sent me an episode like this to tell me that it's all gonna be okay.

Cynthia Ficara: You know, you are so right, because I've been in situation, I think. This topic will be in everybody listening's lives, no matter what job they're in. Yes. If it hasn't been yet, it's gonna happen tomorrow. If you're brand new and you just got hired out of college, this will happen and we're excited because I, I think that a little bit of extra heads up makes anything easier.

Yes. So thank you for listening today. Very excited. Yeah. What is it we're talking about? Okay, so the most exciting thing today, we are talking about what it is like to deliver hard news, and we are really talking about this for one particular situation. Yeah. And, and that's really about. How to leave a territory.

Tell your boss not burn any bridges. Make it all smooth. But it's so crazy how you're in this dichotomy. You're so excited for your new job that you're gonna take and there's this weight and this pull of leaving your old job.

Anneliese Rhodes: Oh my gosh. It's. I have done this. I'm, I'm embarrassed to say I've done this a number of times.

Cindy, I don't know how many companies I've worked for, uh, over the years. Um, I've gotten better about keeping tenure. Um, but you know. I think for me, it's not as hard to tell my company, but it is extremely hard for me to tell my customers, and I really think it's because we feel that loyalty. We feel that trusted energy.

We feel that relationship. I mean, we've worked on it with our customers for so long and some of our customers actually become our friends, and it's like for you to have to break that news to them to let them know that you're no longer gonna be working with them in that. S particular sector or whatever it is, and especially if you're moving onto a totally new field where you're not gonna call on them anymore.

It's a really hard thing to deliver this news. And you get, I know I got fearful, I got nervous and I felt guilty and. When it should be an exciting time, like you said, this should be an exciting time when, when you are moving on, you're moving up, you're, you know, creating something new for yourself, but yet you feel this pull.

And so I'm so glad that we're talking about this today because I truly really wish that I had had this a number of years ago when I left a couple of companies. Um, so anyhow, I'm really glad we're talking.

Cynthia Ficara: Well, you know, I just wanna kind of, um, reiterate what you said. You know, listening to you talk about how you feel, you realize that's all because you care.

Yeah. You know, and, and the, and, and, and it's especially hard for women when you care. You're invested. And you know, let's face it, if you're a good human, you're trying to do right by people. And so you, here you are, all your work intertwined. You have these strong relationships. But I think something Lisa and I wanna get across to you is we want you to understand when you deliver this hard news, which may only be harder for you, you make it harder than you think.

I need you to understand it's not a betrayal. Of how you care for them and the relationship you have. It's, women don't like to disappoint. I mean, that's a fact. That is, that is a trait of being female. It, and I'm not saying 'cause it's a stereotypical comment I'm making overall women don't wanna disappoint.

Yeah. And so while this is hard news, this could be forward news and we want you to think about. When you go to deliver this news that it's not a betrayal, it's not disappointing. It's not something to feel guilty or upset about or letting anybody down, you know? Yeah. So, I, I, I think that that's why we wanna talk about this.

Yeah. Especially for women.

Anneliese Rhodes: So Cindy and I were we, we were talking about this because a couple weeks ago I got a phone call from someone that I know who is actually not necessarily leaving his company, but he's changing positions and he is going to a totally different position. So he is not gonna be calling on the same positions anymore.

And this is a great move for him. It's a promotion for him, you know, all the positives, right? But yet he struggled with when to tell his customers and he actually called me and he's like, when do you think I should call my customers? I'm actually. Walking into the OR in the next 30, 45 minutes. And I wanna tell my customer, but my, my manager is actually telling me not to tell my customer yet, because he's one of our largest customers in the country.

Oh. And he doesn't want him to freak out because I've been his rep for so long. He wants to have somebody in, in the place to take over my spot. You know, we gotta do this right? Blah, blah, blah. But Lisa, I feel really guilty because I have this trusted relationship with this doctor. We're friends, we golf together, you know, we do all this stuff together, and yet I've been hiding this.

I've been keeping this secret from him, and he is like, and I'm starting to feel really guilty about it, and I wanna deliver the news. Do you think I should tell my customer? And so we talked about this, you know, and it's like. Again, you don't actually need to be leaving the, the company. You could just be moving into a different position, but you're leaving your customers and maybe not all together.

Maybe you'll still see them from time to time, but you always wanna do it in the right way. And you're right, Cindy, we as females, don't wanna disappoint. We want to always have somebody saying, you know, go add a girl Pat on the back, moving ahead. But the truth is, is we feel like we are gonna disappoint 'em.

So I'm really glad we're talking about this today.

Cynthia Ficara: Absolutely. And so what we want you to take home from this is we're gonna give you some quick advice on how to protect your relationship. Because this is a small world. You might circle back around and be in a job and calling this customer again. How do you preserve your reputation during this transition?

And then you kind of pass this baton, you know, with class and strategy so that you know you can. Be the high performer. You were in this position transferred into the next, we wanna eliminate this fear, this pressure, this guilt. It's not about that, and we never, this is important. We never want you to stay in a job because you're too afraid to move to the next one.

You know, it wasn't that long ago, I talked to somebody who accepted a job. Say, let's just say like, all right, you know, August 1st, I'm gonna start August 1st. Well, they called and said, I, I need to push this back to. September 1st, I'm just making up a date and it was asked why, and it was I, I can't tell my customers yet, and that was a moment where you have to stop to think.

Yeah. Is what you're doing for the right reason? Are you overthinking your customer's reaction? Are you overvaluing that friendship? And so there comes a time in everybody's career that you need to think for yourself and should. Should, this should, should some relationship sever. 'cause let's face it, you do fade in the woodwork.

But think about it, those that are your good friends to be real friends will be your friends for a lifetime. There was a friend, so it's 2025, so she left. It was 2011 in a previous job. I actually got a call from her this morning. Like we talk every other month, once a month. So don't ever fear that you're gonna actually lose friends because they'll be there if they need to be.

Yeah. So. I think what I'd like to do is first reveal our secret Yes. Into how we make a hard conversation. Good? Yes. So, Lisa, why don't you tell us. What the secret is.

Transparency Above All

Anneliese Rhodes: What the secret is. Ooh. The light just went out The secret. And that's funny secret. It's actually our secret that is so random. By the way, you guys like here I am on a Sunday evening traveling and Cindy and I are recording and I'm in a hotel room and the light just went out so random.

So anyhow, if you're watching me on YouTube, I just went dark. That was weird. Um, okay, so back to our secret. Our secret is transparency, being transparent with your customers, but also with yourself. And what do I mean by that? Well, transparency with your customers is just that, right? Being honest, being open, telling them why you're taking the position, you know, telling 'em how you feel about them.

I'm going to. I value our relationship. I don't wanna lose your relationship. Can I still keep your number? I mean, I'll tell you, Cindy, I've done that a number of times with my customers where I'm like, I hope I can still call you if I need you. And most people, absolutely, Lisa. And you know, some of my best customers I still keep in touch with.

I mean, a lot of 'em have actually retired because I've been doing this so long. But it's like I still talk to them. Um, so I think transparency with your customers is. Super, super key, you know? And that goes for your company as well. You do need to be transparent with your company. Don't lie. Don't hide things because then that just makes you look like a liar, right?

But then I also think you need to be transparent with yourself and really be open and honest. You are gonna probably miss some of your colleagues. If you're leaving and you're going to a new company, you are gonna miss your customers. If they're no longer your call point and you're gonna be moving on and doing new things, or the hospitals are gonna change, you know?

So be open and honest with yourself and, and kind of be ready for those feelings because they're gonna come. Um, but I think if you recognize them and you, and you're really aware of 'em and you're mindful, then that will help you go a long way to delivering this really hard news.

Cynthia Ficara: Oh, I think that's great.

And you know, then again, we're the girls of grit, right? And we're here to give you all these tips to make it easy. So what we're gonna do in this episode is just give you five simple steps of how to deliver the hard news and, and of course with integrity. 

So the very first step. Using your transparency is number one, this is simple.

Prepare. We don't want you to panic. We don't. You want you to run in and just blah, blah, blah, blah, blah, and think, oh, shoot. I should have thought about that first. Maybe I need to sit in my car and be clear. Know your facts. Know exactly. Your story, what you're doing and why, because you're going to tell them clearly and simply, and I know this sounds silly stuff we say all the time practice.

You can sit in your car, practice in the rear view mirror, practice at home, but just if you think you are uncomfortable. Think about what you're gonna say, say it a few times till you are comfortable to speak. I think that's, you know, don't script it out, but just know, I wanna tell them this, I wanna tell them this and I wanna tell them that because you don't need to be perfect, but you need to be present and you need to be in the moment, right?

So that's number one. We want you to prepare and not panic.

How Honesty Eases Tough Conversations

Anneliese Rhodes: I think, uh, number two, I, I mean, it's our secret, which is transparency, but leading with transparency, right? Being that open and honest person with your customers, with yourself, with your company. You don't really need to sugarcoat things. You just need to be open and honest.

You know, people typically can handle more than what we think, so we assume that when we come in with this news, our customers are gonna be like, what? Now they're gonna lose their mind and be like, oh my gosh. And they might, I mean, they might, but they might not. They might actually be like, Lisa, I'm so, or Cindy, I'm so happy for you.

I'm so excited for you. This is a perfect fit for you. I knew you weren't gonna be my rep for forever. Like the things that really true, good people feel. So I think, you know. You gotta be open and honest. You have to be transparent. Don't sugarcoat it, don't hide it. Um, you know, be, be honest and tell 'em why, why it's happening, and you know why you're taking the new position.

And you can tell 'em it's not easy. This is not an easy decision for me to make. I did not come to this easy. I tossed and turned. I wrote my pros and cons, you know, whatever you wanna say, but let 'em know you're human. It didn't come easy. You are weighing, this is weighing on you. You do feel bad about leaving them, and you want to know that they're gonna be left.

You want them to know that they're gonna be left in good hands. So I think, you know, and that's another tip, but I think, yep, being open and honest and transparent with your customers is so important, is so important. And you know, I think it's, it's important.

Cynthia Ficara: I think you're right.

Anneliese Rhodes: Yeah. Sorry. I was just gonna say one more thing.

I think it's really important to be clear, you know, don't, like I was saying before, don't hide it. Don't be vague. Tell 'em how it's, be open and honest. People want honesty. That's why they work with you in the first place.

Cynthia Ficara: So, just to extrapolate kind of what you said, just to, to leave with like maybe two lead sentences, maybe one you say, I wanna share something with you, that's not easy for me.

Because sometimes if you say to me, oh, I like that Cindy. You're, you're realizing this isn't easy for me. Yeah, that's a good one. We talked about transparent. Maybe one way you can frame is, Hey, I just need to be upfront with you. Yeah. And then X, Y, Z, something. Those are two simple examples to think about.

Stand Tall When Delivering Hard News

Yeah. Okay. I'm gonna move right into step number three. This one I think is important to show humanity and not guilt. I wanna repeat. No guilt. I, I even thinking about this and thinking back to when I left companies I really cared about Yeah. I felt guilty. Yeah. And. I want you to know it's okay to feel that way.

Like we all have emotions, they're all real. But you need to understand if you step back in a 30,000 foot view, there's no need to feel guilty. So, um, let them know you care. Um, I. Also, I don't want the guilt or emotion to overtake this whole conversation, so just know that it's gonna be there. Acknowledge the impact.

Again, an example you can say, I know this might be disappointing or frustrating. We were working on X, Y, Z, or whatever. And I think something I want everyone to hear me say is, don't apologize. Don't apologize.

Anneliese Rhodes: That's a good one. These are great, Cindy. You're so right. Do you know how many times I've probably apologized for leaving and making a decision that I wanted to make, but I still was like, I'm so sorry.

And it's like, but I'm not sorry. I really am excited about this. I'm just sorry that I have to tell you

Cynthia Ficara: exactly. So you have more empathy than you do guilt, but just, you know, don't, um. Don't apologize and don't soften the blow and shrink really low and, and like pull your shoulders up to your ears and curl down like a little bunny rabbit and oh my, I've been doing you something.

No, stand tall, shoulders back. Gotta tell you something. Be firm, be real. They'll appreciate it. You hope to circle back in their lives. It happens all the time. So number three was show humanity and no guilt.

Hold the Space, Hear Their Voice

Anneliese Rhodes: I love that one. I love that one. All right, number four. I suck at this by the way. Number four is. So do I golly, giving space for a response.

So how many times, how often do we like anticipate the customer's like reaction? Like, oh, but don't, don't say anything. Don't say anything yet, you know, oh, but this is gonna be great, you know, and you're like trying to like sugarcoat and do all this stuff. The, the truth is you actually should give time for a response.

And I like this one, Cindy. This was a really good one that we came up with because it's hard to do, but it shows patience, it shows maturity, it shows being an adult, and it allows the other person to actually let you know how they truly feel. And so you're giving them the respect and. They may be pissed.

I mean, they may be really mad at you. They may be really excited for you. They may be like, how else can I help? Can I call my buddy down the road? Who's gonna be your new call point? I'd love to help you out. I mean it all, you don't know, but you might as well give. Them room for their response, because they're human too, and they're gonna have a response.

So you should let them speak because it validates them as well as you, you know, I mean, I think it's, it's important because so often we just wanna fix it, right? We're just like, I'm so sorry. It's terrible. I just wanna fix it. But you can't fix it. I mean, Uhhuh, you're, you're leaving, you're moving on, you're taking a new position.

This is not something that you can fix, and that's okay. That's okay. Um, because I think, you know, it's real life and you don't need to rescue the situation. You just need to allow them to hold some space. Give them space to speak.

Cynthia Ficara: Oh, freely tell you so. Well said.

Anneliese Rhodes: Yeah, but I suck at this by the way. I will say that.

Lead with Confidence and Leave a Legacy

Cynthia Ficara: Well. Okay, so that was so well said, Lisa, to let them hold some space and not rescue them. Um, and I'm gonna tell you, I am so bad at this and I, we've mentioned this in an episode before, so I feel I have to say it again. When, you know, this is going to be a hard part, if you've done number one and planned, right, so I have you deliver the message.

How do you make yourself pause? Literally, I suggest what I've done before is I sit on my hand if I'm sitting or maybe do something physical to remind. Put your hand behind your back for a second. Put your hand in your pocket. Just don't put your hand on your leg. That means sit still for a minute, just 10 seconds of a pause or silence.

So whatever works for you. Put your hand on your hip. Put your hand on your leg. Put your hand in your pocket. Sit on it signal to yourself. This is where I pause. So, oh, Lisa, I love that one. I know now our fifth one isn't even is Oh, it's so hard though. And our fifth one just kind of wraps up, like giving you an idea of how to have this conversation.

Yeah. And I think it's really important that you end with a direction. Okay. Not just like drop off. Okay, here's my news. Delivered. I'm done. Yeah. Dead end. That's it like now. You've been a valued partner with them. So now it's time to take it a step further and to be able to just say, okay, here's what happens next.

Um, let's figure this out together. But I think something so important is now you're their consultant. How do I support you? What can I help you do right now? Mm-hmm. Um, and you know, we talk about how confidence drives in so many great interactions. This is the time. And I remind you, this is the time to really lead with confidence and direction.

Anneliese Rhodes: Yeah. You know what was also coming to mind?

Hey, declutter. Sorry we had to pause for a quick second. I don't know, uh, what I ended with, but I have a really great thought on what Cindy said. So I'm just gonna repeat what I was just saying. Cindy, you're making me think of something and I don't know if we are, I don't know if you were planning on talking about this or not, but do you know one thing that I will tend to do in this situation is I will over promise.

And what I mean by that is, what I mean by that is, is don't worry. I'm gonna take care of you even after I'm with this new company, I'll just still make sure that I can take care of you. Aw, that's totally not true because once you leave a company, you actually can't, like legally call them again and sell.

Like you can't keep selling the products legally, you know, employed by them and you're working for another company, right? Um, so. One thing that I do caution everybody on with this, making sure that you're setting everything up for, you know, success with regards to not just being, like delivering the news and leaving, but making sure that you've got a plan.

You, you know, maybe you've talked to your manager about who's gonna take your spot, you can give them that information. Anything to kind of help the customer know that they're just not gonna be left high and dry. But don't over promise and say, well, don't worry, I can still take care of you. You know, I'll be, I'll be around, I'll swing bo.

You know, you can't, you can't do that. And that is one thing that I have done in the past is over promise and obviously under deliver. So, like, can't do that. And, and I think that's really important. 'cause I, that is my fallback, right? I, I tend to wanna fix it and I wanna over promise to them, even when I know deep down inside, I can't help 'em at all.

Cynthia Ficara: I am so glad you said that because that aligns with what we just said. Not feeling guilty, not over promising practice, just delivering it confident because you bring up a really good point. You have to legally be careful mm-hmm. Of what you're saying. So let's just take a minute now and kind of hone in on protecting your business.

So before you leave. What should you say? Okay. Instead of, I'm gonna help you do this. First of all, what do you need from me is huge Because you might be thinking, I need to give them seven more things and they need two. Yeah. So ask them first. Now, some things think about might be maybe. Um, key contacts that for your company, maybe while I'm gone, here's my manager, here's, you know, the supply chain person that talks with contracts or something.

Mm-hmm. Um, you know, just thinking procedures. Also, you know, one thing you can really do when you lead, when you leave in a good way, is set up a call with somebody who will be in your place. So don't promise yourself. Yeah. Hand them over to a person, you know?

Anneliese Rhodes: Yeah. Yeah. Don't work. Yeah. No, and, and yeah, I love that.

Like especially if you can, and I did that with one of my companies. I actually, I think we talked about this in one of my episodes, where like the rep continued like to bother me and stuff and like I finally just was like, Hey, I am actually leaving now. I literally walked him into one of the highest using users, highest customers in his office and was like, here's my replacement.

He's amazing. And it was, it was such a nice transition, right? So, um. You may not be able to do that, but even just setting up a call, giving them the new information. I mean, depending on the business side, I think the business we're in, Cindy, it is very, very customer focused, very loyalty driven. It is really important to never leave them high and dry, know that they have a clinical filling the position until the rep comes back in.

You never wanna. Cus leave customers high and dry. You just never wanna do that no matter what you're selling. It doesn't matter if you're selling cars, if you're selling finance or if you're selling medical devices, you never wanna leave a customer high and dry. 'cause they're gonna be like, oh, there, there goes that loyalty to that brand.

Um, and then, but you also don't wanna just disappear. I mean, it's not like you just drop off the news and you're like, oh, I'll see you later. Bye-bye. You know, you, I like telling my customers a couple weeks in advance if I'm allowed to, or a month in advance. Give them plenty of notice, start to transition, the responsibilities, all the information that you have on the account, um, you know, the products that each customer uses.

What's important, and actually, we could do a whole episode just on this, but you know, oh, I know these things are so important that you're doing it. As a class act. You are not just, whoop, I'm outta here. Great. See you later. You know? That's just not the way we work.

Cynthia Ficara: I love that. I love that. So thi this, I really hope this hit home for somebody that they're, because if it's not tonight, it's gonna be tomorrow.

It's probably was yesterday. So to prepare for next time and, and I think, you know, to kind of, to sum up a few takeaways for today. Mm-hmm. Um. Is, think about that you're not when you, when you exit this company, okay? Don't think about leaving a role. Think about leaving a legacy. So how do you leave your footprint in a very good way, a very classy way.

Because how you leave may define. Even more of the type of rep you are, because that's their lasting impression of you anyway. So when you're honest, thankful you have some gratitude and professionalism, that door will truly never close. So that guilt that you feel, that fear that it's gone, if you do it right, they'll be with you in a sense, and they may interact in, in, in your life again.

And, um, I, I just, I just hope that you remember those things. Yeah.

Anneliese Rhodes: Oh my gosh. Honestly, like I will say, you know, I've made it part of my mission to never leave a company in a bad way. Never. I've never left a company in a bad way. Not one company can say one negative thing about me, and neither can my physicians.

And I think it's so important that you do that because in this field, in this industry, it's so tightly knit that if you, if you leave a bad. Footprint, legacy, you know, just impression in general. That stuff will follow you, man. It may, it may follow you. You may be calling on a whole new set of customers and you think you're in the clear, but then it turns out that that customer group and this customer group just joined forces and oh, guess what?

Now they're cardiac, vascular, orthopedic, all under the same umbrella. And you now are back with the same guys again. So you have to be so careful, you know? And why wouldn't you wanna leave as with a good legacy as a class act? Why? Why would you just wanna drop it and be like, I'm outta here. I mean, it just, you never know.

You know, you never, you just never know it's world. I love today's episode. I think today's episode was super awesome. We have gotten a lot of calls and comments on this, and I'm. So glad we talked about this. Um, and we have a couple more episodes coming up that some of you guys have written into us about, which is really fun and awesome by the way.

So when you have an idea or a thought or you're like, Hey, I'm about to face this, or I am facing this, do you wanna talk? Can you talk about it? Cindy and I love ideas, so we're open to anything but this one Yeah. Truly came to us because somebody physically picked up the phone and said, Hey, what do I do about this?

Yes. So this was fun. I wish I had it. Yeah. You know, 20 years ago, Cindy, I really do, man, it, it would've, I know, really helped me.

Cynthia Ficara: So I'm gonna, I'm gonna repeat the five steps. So when you get to do your, your, um, when you're getting ready to deliver the news that you're leaving, remember number one, prepare, don't panic.

Number two, leave with transparency. Number three, show humanity, not guilt. Number four, hardest one. Give space for response and number five, and with direction, and don't just drop off. So the call to action for all of you today. We will be, think about this conversation. Either you're putting off or you're getting ready to have this week.

Use these five steps. They might be uncomfortable, but I truly believe you will walk out more grounded, more respected, and walk away more you with your legacy that we talked about. So send us a DM if this help, because we'd love to hear your story, send in a rating and review. It helps us know where to go for next time.

So until then, signing off from the Girls of Grit in Secrets and Medical Device sales. Have a great week selling everybody.

Team Dklutr

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